Short Code Applications

Inbound Information Reporting

Use FreeText or a standard Short Codes to encourage citizens to report anti-social behaviour or any other non-emergency incidents to the local police or council departments. Examples include using a short code to encourage reporting of graffiti, abandoned cars, benefit fraud, etc.

Customer Enquiries by SMS

For simple enquiries that would otherwise tie up an operator in handling a call, SMS may be a more immediate and cost-effective means of allowing customers to make an enquiry and receive an immediate reply. Campaign Manager logs the originator mobile number for follow-up or future use.

Customer Enquiries by SMS

Examples uses:-

  • Stock enquiry – text item number to 81234
  • Brochure request – send your name, house number and post code to 81234
  • Response to advertising campaigns, text CAR
  • Recruitment – text in to register availability to work
  • Call-back requests, text CALL to 81234

Customer Registration

Use a short-code as a convenient way of customer registering for a particular service.

Services Registration by SMS

Examples uses:-

  • Temporary recruitment – register when available for work by texting AVAILABLE to 81234
  • Register for monthly share tips by sending TIPS to 81234
  • Register for new product launch information

Status Updates

Use SMS alerts to improve customer communication as part of your normal business process. Keep customer informed, increases customer satisfaction and reduces inbound telephone calls.

System alerts by SMS

Examples uses:-

  • Order confirmation
  • Installation or delivery date confirmation
  • Notification of key stages of process, e.g. mortgage application

To save money and move with the times Contact Us for more information using our Short Code services. Text “Freetext” to 80081 or email marketing@pageone.co.uk