Private Sector Case Studies
Carlson Wagonlit Travel
Reliable updates vital for travellers
International business travellers and their employers are keenly aware of the threat of terrorist activity. In response to this threat, one of the UK’s leading business travel companies now relies on PageOne Connect to keep its clients aware of potential problems. As a global company that organises business travel for the UK divisions of some of the world’s biggest companies, including Shell, BP and The Royal Bank of Scotland Group, Carlson Wagonlit Travel provides the complete travel package to its clients. “PageOne Connect had all the capabilities we wanted,” said Carlson Wagonlit’s Barry Ramsey. “Our customers think it’s great and can see that we’re always on the ball!”
Drake International
Recruitment at the touch of a button
A recruitment company enlisted the help of PageOne Connect to solve a communication problem. Drake International specialises in short-term office placements as well as opportunities for nursing and occupational health advisers. Notifying candidates about new available positions via email and telephone was slow and time-consuming. “Office positions become available extremely quickly, so it’s imperative that we make our candidates aware of all opportunities as quickly as possible,” said Drake International’s Denise Moore. “Once we’d had a trial of PageOne Connect, we didn’t bother looking at anything else. It is an extremely cost-effective solution that has made my job a great deal easier!”
SAGE
Delighted by cost-effective alert system
With the help of PageOne Connect, the task of alerting employees to potential incidents at a major Scottish gas terminal is quicker, easier and more cost-effective than ever. Operated by a subsidiary of ExxonMobil, the Scottish Area Gas Evacuation (SAGE) Terminal, 65km north of Aberdeen, receives and processes North Sea gas piped from off-shore platforms. SAGE’s Nick May said: “The PageOne Connect system is an IT dream in that our only requirement was a PC with internet access. Even in our highly secure environment, this proved very simple because of the way PageOne Connect operates.” Phil Burn, Safety, Health and Environment Advisor added: “The audit trail details the full content of each reply, so we know how long individuals will take to arrive. Security can get on with the other duties an emergency brings.”
Warwick Wright
SMS drives success for car dealership
Warwick Wright Clapham, the oldest Peugeot dealership in London, has always prided itself on excellent levels of service and after sales care. To ensure it remains ahead of the game, After Sales Manager, Bob Gow decided to look at ways to improve communication, such as by providing clients with timely updates on work being carried out on their vehicles. PageOne’s Connect SMS messaging system answered all Warwick Wright Clapham’s requirements, and even exceeded some they didn’t even realise they had! Bob Gow added: “We have been so impressed by PageOne’s Connect Messaging system that we recently upgraded to its latest Microsoft Excel plug-in, allowing us to mail merge directly from the database, saving us even more time,” said Bob Gow. “It has helped us work smarter, better and definitely more efficiently as a company.”
Do you have an enquiry about messaging? Do you need help defining your messaging needs or building a business case? Contact PageOne for expert help and advice.
