Traders treasure SMS messages
Eight years’ experience with PageOne have convinced a leading global trading and treasury IT systems provider its messaging needs are in safe hands.
Wall Street Systems relies on PageOne Connect to respond to clients’ out-of-hours requests. “It’s a crucial part of our support process,” explained David Wyatt, Service Centre Manager. “It’s extremely valuable to us and so easy to use.
“With international organisations working in different time zones, they need support round the clock and at weekends. “If a customer needs weekend support, all they have to do is call PageOne and leave a message, which is picked up by whichever member of my team is on duty. “It’s great for management too. I can log into Connect and check the log to see which clients have been contacting us.”
In the event of a disaster affecting a client, PageOne’s SMS messaging doubles up as a method of contact, ensuring business continuity. Wall Street Systems’ trading and treasury solutions are used by financial institutions, corporations and other organisations around the world.
