Incident Management

Secure and resilient messaging from PageOne

The first goal of managing any incident is to restore your operations back to normal service levels as quickly as possible. A rapid and reliable communications capability plays a vital role in this process and is the reason why many organisations rely on PageOne’s products and expertise to deliver their critical messaging.

Products to fit any requirement

With the PageOne messaging system, you have the option to initiate your messaging using any combination of secure online accounts, desktop software, from a mobile telephone or directly from messaging integrated into your own systems. Using SmartGroups, you can mass communicate to large numbers of people, or broadcast key messages to specialist groups independent of device or network. Combined with our 24/7 call centres, PageOne can provide you with a comprehensive communications solution to manage the daily demands of running your business.

Incident management in action

The online reporting console allows you to view message status, identify trends, analyse the incident and assess your response actions so you can improve future response plans. Multi channel reply capability allows your personnel to acknowledge broadcasts and provide updates in real time.

Emergency messaging experts

Planning and preparation is key to managing emergency incidents, and PageOne’s track record in incident management and critical messaging is impressive. During the tragic 7/7 terrorist attacks in London, PageOne’s emergency messaging systems featured heavily in the response employed by the emergency services.

Contact us today to discuss your incident management requirements.