Integrating communications was a key challenge when the train operator National Express East Anglia, streamlined its rail service to deliver one integrated rail network across the East of England to London. With the various companies using different communication systems, the new franchise turned to PageOne to co-ordinate its paging services. Current operations manager Matthew Dickerson explained: “Our integration plans meant we had to find a paging system that suited all our requirements. PageOne had a wide coverage area and came up with a solution that met those needs. PageOne Connect also provides the flexibility the train company needs to keep managers in touch and informed at all times.” Using its Connect service, the control center can send out messages to its on call management team, senior managers and business directors.
