The goal of incident management is to restore operations back to normal service levels as quickly as possible. A rapid and reliable communications capability plays a vital role in incident detection, evaluation and resolution and is the reason why many organisations rely on PageOne’s products and expertise to deliver their critical messaging.
Products to fit any requirement
With the PageOne messaging system, you have the option to initiate your critical messaging using any combination of secure online accounts, desktop software, from a mobile telephone or directly from messaging integrated into your own systems. Using SmartGroups, you can mass communicate to large numbers of people, or broadcast key messages to specialist groups independent of device or network. Combined with our 24/7 call centres, PageOne can provide you with a comprehensive communications solution to manage the daily demands of running your business.
Incident management in action
The online reporting console allows you to view message status, identify trends, analyse the incident and assess your response actions so you can improve future response plans. Multi-channel reply capability allows your personnel to acknowledge broadcasts and provide updates in real-time.
Emergency messaging experts
Planning and preparation is key to emergency incident management, and PageOne’s track record in incident management and critical messaging is impressive. During the tragic 7/7 terrorist attacks in London, PageOne’s emergency messaging systems featured heavily in the responses employed by the emergency services.