Get closer to your customers
Customer retention is all about customer service and satisfaction. Customers like to be valued, to be kept informed and to be asked for their opinions. Creating strong customer relationships with relevant, regular contact is key to keeping their business.
Using our suite of customer communication tools, you can use SMS text messaging to improve your service levels, help anticipate future needs and build your reputation. For a population fully equipped with a mobile phone, text alerts are an ideal, cost-effective means for keeping customers directly informed on the progress of an order and two-way text enables them to interact with your organisation on their own terms.
See more about our service here.