PageOne appreciates its services play an important role in the communication plans of many of our customers.

We have undertaken a review of our services, operations and BCDR plans to assess risk and review plans to taking into account any possible impact from COVID-19.  We do not currently anticipate any impact or potential impact on our service provision.

  • We are providing guidance to staff regarding both international and local travel
  • Providing guidance and facilities for improved hygiene
  • We have reviewed and updated our BCDR plans
  • Put in place plans to support further home-working where required.

We appreciate this is a fluid situation and will be continuing to review and provide updates as necessary.  If you have any concerns or may require additional PageOne services to support your own BCDR plans please contact our Customer Support team via customersupport@pageone.co.uk or 0333 200 5033.

Resources:

In preparation for an expected reduction in resources due to coronavirus, to ensure priority for urgent and critical alerting and support, we ask the following:-

Paging Bureau:  wherever possible, please send pager messages via their Connect account or the PageOne web-send page at www.pageone.co.uk/web-send

PageOne Customer Support:  unless urgent, any contact with Customer Support is via email at customersupport@pageone.co.uk rather than via telephone

We thank you for your understanding at this time.

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