TLS Certificate Renewal 2021

Security is at the heart of PageOne messaging services. In line with industry standards and best practice we will be renewing our TLS certificates for the domain on 16th September 2021.

What does it mean for me?

If you access PageOne services from a browser (e.g. PageOne Connect) this will auto exchange and begin to use the new certificate seamlessly.

However, if you use PageOne REST or SOAP API services on any of the following URL’s;

And your application is unable to auto accept the updated certificate chain, you will need to download the new certificate from (available from 9th September) and preload into your TLS/SSL keystores.

NOTE: The new TLS certificate will be pre-loaded to our live services as of 9th Sept 2021 so that you can use either the current or new certificate up until 16th Sept 2021, whereupon only the new certificate will apply.

Customers should also note that due to recent ‘Root Store Policy’ changes among security vendors, publicly trusted TLS certificates will now only be valid for 12 months.

Please contact our Customer Support team via or 0333 200 5033 if you experience any issues as a result of the above certificate change.